About MBA

MBA has served large and small employers, public entities, associations, tribal nations, school districts, non‐profit organizations and insurers. MBA has had the opportunity of administering of all types of employee benefit plans; from Section 125 administration for the Arizona Blue Cross Plan and its clients to a professional employee organization with 58 separate medical, dental, vision and consumer plans, to corporations with 25 employees. We invite you to look closely at MBA and what we offer you. We are confident, the closer you look at MBA the more you may find the depth of experience, the attitude of service and the commitment to successful benefit plans you are looking for now.

Mission Statement

“As a team of professionals, we are committed to delight those we serve with quality service, excellent performance, and respect for their individual needs. We are dedicated to fostering an environment of productivity, job satisfaction, harmony, and a willing attitude. We are committed to the highest standard of honesty, personal integrity, and fairness.”

The founders established MBA on the following philosophy:

“Our concern for the success of your employee benefit plans is the foundation of everything we do. Quality administration and service is the foremost character of our business which will help you meet your employee benefit objectives and goals. We believe our employees’ commitment to excellence will provide the satisfaction so important to an effective and successful business relationship.”

Our Objective

MBA’s objective is to provide successful benefit plan administration. We provide expertise through our staff members who have multi‐faceted experience. We bring you the latest technologies, creative benefit design, deepest available discounts, broadest networks, specialty resources and cost containment that really contains cost. We have access to a wide range of benefit solutions, broad exposure to reinsurance programs and health improvement initiatives that go far beyond “wellness”.

Our Commitment

Our commitment is what transforms our promises into reality. It is our words that speak boldly of our intentions, and our actions which speak louder than words. It’s being on time when we promise. It’s coming through time after time, year after year. Commitment is in our very nature.

MBA Benefit Administrators has been operating as a TPA (third party administrator) and a stop-loss insurance brokerage for the past 30 years, specializing in self insured plans for employers with 50+ lives.

  • Critique is a U.R.A.C. accredited medical management firm specializing in Utilization Review and Condition/Case Management.
  • HealthSteps fulfills the ever changing wellness needs of a group employee population, specializing in medical coaching of individuals who have health challenges which may be revealed through biometric testing and ongoing activity in a coordinated effort to improve the overall health of an employee population.
  • ELAP services reduce the cost of providing health insurance and medical care for businesses, schools, and municipalities, and their employees by auditing and repricing claims to ensure fair compensation to the providers and transparency for the recipient of care.

Together, these firms provide a complete benefits program managing existing claims, lowering premiums, assessing and improving health, and providing a manner in which to facilitate accountability among a typically divergent suite of service providers.

What others are saying

“We found that (MBA's) estimates of claims expense were always reliable. This district saved many hundred thousands of dollars through our self-funded program, which Don set up and administered.”

—Gary Harmer, Business Administrator, Salt Lake City School District


“MBA is a pleasure to work with, and has consistently exceeded my expectations and been responsive to my client's needs.”

—Kenneth G . Kuhni, First West Brokerage Services.


“You and your entire organization were very helpful when we called with questions or concerns. Whenever there was a question ...it would generally be answered by the end of the telephone conversation with your claims personnel or within a day or two if research was necessary.”

—Christene A. Keene, Chief Deputy Auditor, Iron County

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...with powerful health care and claims management systems to save them money.
We believe your investment in a health plan should be treated like any other aspect of your business, with upfront knowledge of the costs and all attempts to weed out waste. MBA saves employers more than nickels and dimes with many methods of management, including: Metrics Based Pricing: Why rejoice over a 30% discount on a claim that is 1000% too high? Metrics Based Pricing reduces claims to a “cost of service + reasonable margin” level by auditing claims for unfair markups and inaccurate or fraudulent billing. This results in an average $1500 per employee savings – AND WE DO IT WITHOUT RESTRICTIVE NETWORKS! Medical Management Services: Proven to reduce hospital admissions and the average length of stay. HealthSteps™: Wellness plans and initiatives that do make a difference in the overall health of your workforce and drive down health claims. Prescription Benefit Management: With an average reduction of 9.4%. Internet Prescription Bidding: Allowing employees to save up to 87%. Actuarial Projecting: The projection of benefit costs and savings is one of our underwriting core competencies. Go ahead – suggest benefit changes, add or drop a plan component, change eligibility: MBA will accurately determine the financial impact on the plan and offer suggestions to tweak the benefits to suit your objectives. We offer the facts then you call the shots.
We're neighbors you can talk to...
Where else can you get a direct line to a claims adjudicator, plan manager or even the President of the company? Only at MBA Benefit Administrators. We’re the big third party administrator for health plans with personal service that you can only wish others would provide. Like talking to a friend over a fence, we have that neighborly feel…but we provide world class advantages.
With “outside the box” flexibility in health plan administration…
Since 1987 MBA Benefit Administrators has successfully served large and small employers, public entities, associations, tribal nations, school districts, non-profit organizations and insurers. We have the capability to administer anything from single-plan 25-life groups to complex employee organizations with multiple medical, dental and vision benefits or employees in multiple states. We also provide a wide array of ancillary services such as COBRA and HIPAA administration and HSAs. When you discover:

  • The depth of our experience
  • The flexibility we offer in benefit design
  • Our commitment to technology to make your life easier
  • Our can-do attitude toward service


…we’re confident you too will see why MBA is a national leader in third party administrative healthcare benefits.

…and we prove real solutions do exist for escalating healthcare costs.
We’ve received national kudos for our multiple, proven strategies which reduce claims and plan costs without harmful benefit reductions for our clients’ employees. Proof of MBA’s effectiveness in this is in the numbers. Our clients see:

  • An immediate average reduction of up to 25% in maximum health plan costs the first year,
  • Flat renewals after that, and because of this and our commitment to impeccable service…
  • Our clients remain with us an average of 12 years…an unheard of accomplishment in the health insurance industry.
…and state-of-the-art technology for painless administration and integration of services, we make your life easier.
No one thinks about making your life easier and more efficient than MBA Benefit Administrators. Our technological investments are totally integrated across services so that employees and employers – with HIPAA-compliant and appropriate need-to-know safeguards – can view at a glance their standing for benefits, claims, plan reporting and other services. These advancements provide:

A Comprehensive On-Line Enrollment Wizard: Employee self-enrollment or HR department enrollment methods, including ancillary program enrollments and billings.

HR On-line Capabilities: View, adjust and approve on-line employee eligibilities; check claims status, print reports and plan documents all from one place.

Multiple Employee Access Channels: Employees can view on-line their claims status, eligibility and account balances of reimbursement plans such as HRA, HSA, Flex and Executive Reimbursement plans. In addition, we offer all employees our MBA App, where they can:

  • Carry a virtual ID card,
  • Check on the status of a claim,
  • Submit secure documentation to MBA,
  • Contact our support team,
  • …and more!

On-line Document Management: In one place view specific documents such as:

  • Plan Documents
  • Temporary ID Cards, and
  • Employee Communications and Forms

HSA Services Integration: MBA seamlessly integrates HSA plans with HealthEquity Services. Claims information is electronically transferred from MBA’s claims system to HealthEquity employee accounts. There is no need for paper claim filing or second-guessing the eligibility of expenses. Even employee eligibility is updated through MBA data feeds.

HRA Reimbursement Plans: MBA’s administration processes allow clients and their participants to rely on accurate and timely processing of reimbursements. Eligibility, billing and remittance of claims, integrated scanning and storage allow for real-time remote access.

Section 125 Flexible Spending Plans: MBA Benefit Administrators coordinates with employers to offer Section 125 Flexible Spending administration and help employees save money on medical expenses. Providing this benefit for your employees is like getting a 30% discount on Medical Premiums, uncovered medical expenses and dependent care.

COBRA Administration: MBA Benefit Administrators can handle all of your COBRA requirements. We will mail and track notifications, coordinate COBRA payments, receipts and reporting and ensure claims match “paid through” dates, plus give you on-line access to all activities.

At MBA employers are cared for too…
MBA goes the extra mile to ensure that as an employer your health plan does not complicate your life. We give you things like:

  • Business intelligence for advanced reporting and critical analysis of your plan’s performance, costs, payouts, claims analysis and large claims submitted for insurance.
  • Billing and Funding services integrated with enrollment, customized to your specifications and handled electronically.
  • Account balancing systems produce cost accounting reports and perform bank reconciliation activities, available for review at any time.
  • And the ability to review multiple reports regarding your plan; check registers, active employee reports, YTD recaps, claims reviews and lots more.