Transparency
At the recent SPBA conference, one of the most intriguing sessions was “Engaging Plan Members with AI Chatbots” presented by Ramesh Kumar of Zakipoint Health. The discussion centered on how third-party administrators can use artificial intelligence to streamline operations, anticipate member needs, and improve service. For MBA Administrators, the session confirmed what we already knew:…
Read MoreBy Sarah Johnson Consumers are smart and savvy, especially when making big outlays such as a car, or a home. They take time to research the product they want, and identify which perks are necessary. They take into account their budget, and what their monthly payment will be once their purchase has materialized. Then they…
Read MoreThere are many ways that transparency pricing brings down medical costs for patients, as well as insurance companies. The three we are going to delve into here include; MBA’s OpenSolutions™ Platform, invoice auditing and reference pricing. OpenSolutions™ Platform MBA Benefit Administrators helps companies save hundreds of thousands of dollars in expenditures annually by taking a…
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